{"id":961,"date":"2015-07-04T05:50:56","date_gmt":"2015-07-04T05:50:56","guid":{"rendered":"http:\/\/masterstudy.stylemixthemes.com\/demo\/?page_id=961"},"modified":"2017-10-16T12:55:25","modified_gmt":"2017-10-16T12:55:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.study247.co.uk\/en-ng\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

FREQUENTLY ASKED QUESTIONS<\/h2>\n

Here are some of our most frequently asked questions.<\/h4>\n

[\/vc_column_text][vc_row_inner css=”.vc_custom_1505978056333{margin-bottom: 0px !important;}”][vc_column_inner][stm_icon_box title_holder=”h2″ icon=”fa-icon-stm_icon_teacher” icon_size=”40″ icon_align=”left” icon_width=”40″ icon_color=”#141414″ title=”Course” css_icon=”.vc_custom_1506067291338{margin-top: 15px !important;}”][\/stm_icon_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911006832{margin-bottom: 15px !important;}”][vc_column_inner css=”.vc_custom_1505977922177{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_custom_heading text=”Which courses should I study?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505910532810{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Our experienced course advisors will support you to tailor a study package for your own specific needs. They are extremely knowledgeable and are able to advise which certifications are in demand and which courses will best suit your needs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911034618{margin-bottom: 15px !important;}”][vc_column_inner][vc_custom_heading text=”How long will I be able to access my course?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505910770350{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]All students will have access to all course materials for a duration of 12months. Course extensions are available on request at an additional cost.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911048224{margin-bottom: 15px !important;}”][vc_column_inner][vc_custom_heading text=”How is the training delivered?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505910803067{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]All our training courses are delivered online via our state of the art e-learning platform. You\u2019ll have the flexibility to study247 anytime, anywhere and on any device. Giving you 12 months unlimited access to video tutorials created by subject matter experts with practical, real-word experience.All courses are arranged in a modular fashion with easy navigation tools allowing you to control the pace of your training.You can pause, rewind or fast forward your tutorials, take study notes and more.<\/p>\n

We use flash cards and educational games to make learning fun, interactive and engaging. Allowing you to easily retain what you have learnt on your course.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911058807{margin-bottom: 15px !important;}”][vc_column_inner][vc_custom_heading text=”Can I study from outside the UK?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505910834856{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]All of our courses are available to overseas students. In fact, we have students from all over the world, so there are no borders when it comes to learning with us.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”Can I try the course before I buy?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505910855968{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]We understand buying a course is a big commitment, which is why we offer a free no obligation 2 days course trial to ensure you are satisfied and confident before enrolling on a course. No contract or credit card details required.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505978099264{margin-bottom: 0px !important;}”][vc_column_inner][stm_icon_box title_holder=”h2″ icon=”fa-icon-stm_icon_clock” icon_size=”40″ icon_align=”left” icon_width=”40″ icon_color=”#141414″ title=”Exam” css_icon=”.vc_custom_1506067679752{margin-top: 15px !important;margin-right: 10px !important;}”][\/stm_icon_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”Are exam fees included in the cost of the course?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911267271{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Exam fees are not included in the course price.You\u2019ll need to book and take your exam separately after completing your course with us. Details of how to schedule your exams can be found on schedule your exam<\/a>.<\/p>\n

To make life easier, we can help you find an appropriate exam centre and give you all the information you need to secure your place.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”What do exams cost?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911305300{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Exam prices vary from course to course. Our experienced course advisors can provide you with the appropriate information.<\/p>\n

If you have any questions regarding your exams?\u00a0Contact<\/a>\u00a0<\/strong>one of our course advisors. We\u2019re happy to help![\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”How will I prepare for my exams?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911338405{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]We offer interactive quizzes after each module and a mock exam at the end of your course to ensure you\u2019re fully prepared for your final certification exam.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”When shall I book my exams?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911372253{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]We believe that you are generally ready to book your exam when you are regularly achieving over 85% on the exam simulators.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”What qualifications will I receive at the end of my course?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911406125{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]On successful completion of your course, you\u2019ll need to sit an online proctored exam or an exam at a local test centre.Once you\u2019ve successfully passed your exam you\u2019ll be awarded an official qualificationfrom the relevant awarding body, which hold the same value as those achieved in a traditional college or university.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505978127196{margin-bottom: 0px !important;}”][vc_column_inner][stm_icon_box title_holder=”h2″ icon=”fa-icon-stm_icon_users” icon_size=”40″ icon_align=”left” icon_width=”40″ icon_color=”#141414″ title=”Support” css_icon=”.vc_custom_1506067698590{margin-top: 15px !important;margin-right: 10px !important;}” css=”.vc_custom_1506067698592{margin-right: 10px !important;}”][\/stm_icon_box][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”What support Is available?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911640595{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]You will be assigned your own course advisor. You will be able to contact them via telephone or email during business hours. There is also additional support from our designated student support team. They can be contacted via email at studentsupport@study247.co.uk<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”How do I enrol?” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1508158518421{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Enrolling couldn\u2019t be easier. Just call one of our experienced course advisors on 0844 264 3600 (from within the UK) or +44141 354 8935 (from outside the UK)<\/p>\n

You can also enrol on all of our courses online, just select \u2018Enrol\u2019 and then proceed to checkout.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”How quickly will I receive my course materials?
\n” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911948049{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Your order will be processed as soon as payment is received. Your course materials will be sent out to you within 24 hours.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”I don\u2019t have a computer, can I still study online?
\n” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911971897{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]Yes, our training is compatible on all devices including mobile phones, Ipas\u2019s and Android tablets, no computer needed.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1505911070575{border-bottom-width: 15px !important;}”][vc_column_inner][vc_custom_heading text=”My course materials are blurry
\n” font_container=”tag:h3|text_align:left|color:%230070c0″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][vc_column_text css=”.vc_custom_1505911997930{padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f5f5f5 !important;}”]To ensure you view your course materials in the highest standard, we recommend a minimum internet connection of 100Mbps. We also recommend using Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1505977652071{margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 50px !important;background-color: #f5f5f5 !important;}”][vc_column][vc_column_text]<\/p>\n

ANY QUESTIONS?<\/h2>\n

We hope you have found all the information you need. If we haven\u2019t answered your questions, please submit a question below.
\nWe are happy to help and answer any questions you might have.<\/p>\n

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